Practice management software where AI agents do the routine work
Firmtalk brings everything your firm works on into one record, puts specialist AI agents to work on it, and lets them act only with the authority your firm grants, measures and can take back. Your people spend less time on administration and more on client work.
How Firmtalk works
One record
Every matter, client, document, deadline and figure your firm holds, connected in one place. Nothing is typed in twice, and people see only what they are allowed to see.
Specialist AI agents
An AI Secretary, an AI Accountant and an AI Associate: specialists that each do their own work, at the same time, within the permissions you give them.
Authority you control
Agents earn the right to act, one type of task at a time, based on their accuracy with your own records, and lose it as soon as their accuracy drops.
Q, the firm’s assistant
Ask any question in plain words, from any screen. Every answer links back to the record it came from.
Practice management software for your industry
Choose your industry. Each one is measured on the figures its partners care about, and starts with the task they most want taken off their team.
Law firms Live today
Know which matters make money while there is still time to act
“I can't tell which matters are losing money until they've lost it”
Measured on lock-up days and realisation
- Matter profitability, as it happensRealisation, work in progress and lock-up for every matter, updated as time is recorded rather than at month end.
- A court diary that keeps itselfHearings, limitation dates and filings tracked from the court order that set them, with your AI Secretary preparing what each one needs.
- Billing without the chasingTime recorded, invoices drafted and overdue bills followed up, each waiting only for a partner to approve.
Today’s priorities for a partner: revenue, money still to be collected, overdue work and who is overloaded.
CA and accounting firms Live today
Let the matching, the chasing and the filing run themselves
“I have 400 unmatched invoices and 3 people matching them”
Measured on revenue per professional
- Reconciliation, done for youYour AI Accountant matches invoices, receipts and bank entries, and brings you only the exceptions.
- Every filing, on timeStatutory deadlines tracked for every client, with missing documents requested before they cause a delay.
- Revenue per professional, in viewTimesheets and engagement budgets in one place, so you can see who is overloaded and which work pays.
Consulting firms Live today
See every engagement’s margin before the invoice goes out
“I only find out a project is over budget when it is too late”
Measured on utilisation and unbilled WIP
- Engagement margin, as it happensBudget against actual time for every engagement, from the moment time is recorded.
- Utilisation you can act onWho is working on what, who is overloaded, and who is free to staff the next engagement.
- From proposal to invoice, in one placeProposal, delivery and unbilled work in progress in one record, with the follow-up done for you.
Manufacturing In development
One schedule change, and everyone who needs to know already does
“Every schedule change cascades into six phone calls”
To be measured on OEE and contribution per bottleneck-hour
- Changes that travel on their ownA revised schedule reaches suppliers, maintenance and the floor without the six phone calls.
- The bottleneck, earning its keepContribution per bottleneck-hour, so the busiest machine gets the work that pays best.
- Maintenance planned around demandPlanned work scheduled around the order book, not against it.
Screens in preparation
Manufacturing is in development. We will show its screens once they are built. Nothing here shows a product that does not exist yet.
Healthcare In development
Recover the revenue that denials quietly take
“Denials and short-payments are eating 8% of revenue”
To be measured on days in A/R and denial rate
- Every denial, triagedDenials and short-payments classified, with the resubmission drafted for a person to approve.
- Follow-up that never lapsesOutstanding claims chased on schedule, with the evidence attached.
- Clinical decisions stay clinicalNothing that touches patient care is ever automated, at any level of authority.
Screens in preparation
Healthcare is in development. We will show its screens once they are built. Nothing here shows a product that does not exist yet.
Pharma In development
Close CAPAs before the auditor asks why they are open
“We're audited on deviations and our CAPA backlog is 90 days”
To be measured on right-first-time % and release cycle time
- Deviations, triagedEvery deviation captured, classified and routed with its evidence.
- A CAPA backlog that shrinksActions tracked to closure, with effectiveness checks scheduled and chased.
- Release readiness at a glanceWhat stands between each batch and its release, in one view.
Screens in preparation
Pharma is in development. We will show its screens once they are built. Nothing here shows a product that does not exist yet.
How AI agents earn authority
Every AI agent starts by observing. It moves up one level at a time, for each task and each firm, only when its accuracy on your own records meets the standard you set. If its accuracy drops, it moves back automatically.
- Monitor onlyObserves the work. Changes nothing.
- Advisory onlySuggests an action and waits.
- Drafting onlyPrepares the work for a person to approve.
- Act with vetoActs after a set waiting period, unless a person stops it.
- Act and reportActs, and records the reasons for each action.
Security and data protection, built in
Your data trains nothing
Your records are never used to train AI models, for us or for anyone else.
Run where you need it
In our cloud, in your own cloud or Microsoft 365 environment, or on your own premises, so your data stays under your jurisdiction.
Access on a need-to-know basis
Every person and every AI agent sees only what they have been authorised to see.
Every action traceable
Who allowed it, on what evidence, and how to reverse it, recorded against a named person.
See Firmtalk working on your own records
Bring the task your team spends the most time on. We will show it running in a demonstration built around your firm.
Request Demo